Privacy Policy

Last updated: 4 September 2026

1. Introduction

DIVYAVIT School ERP System ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

📚 Student Information

Student Name, Class, Section, Roll Number
Date of Birth, Gender
Parent/Guardian Names and Contact Numbers
Address, Phone Number
Academic Records (Attendance, Marks, Results)
Fee Payment History

👨‍🏫 Teacher Information

Name, Employee ID, Contact Details
Class Assignments, Timetable
Salary and Attendance Records

📱 App Usage Information

Device Information (Model, OS Version)
Push Notification Tokens
App Usage Logs
IP Address and Timestamps

3. How We Use Your Information

To provide and maintain school management services
To process fee payments and generate receipts
To track student attendance and academic progress
To send notifications about notices, events, and updates
To generate reports for school administration
To improve our services and user experience
To comply with legal obligations

4. Data Storage & Security

We take data security seriously. All data is stored in secure databases with:

Encryption: Data is encrypted at rest and in transit
Authentication: Secure JWT-based authentication
Access Control: Role-based access (Admin, Teacher, Parent, Student)
Regular Backups: Automated daily backups
School Isolation: Each school's data is completely isolated

🔒 Important Note: Your data is hosted on your own server or your cloud account. We do not have direct access to your school's data unless explicitly granted.

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only:

Within the school (teachers to parents, admins to teachers)
With third-party service providers (payment gateways, cloud hosting)
When required by law or legal process
With your explicit consent

6. Data Retention & Deletion

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

📅 Retention Periods:

Active Students: Entire duration of enrollment + 1 year
Graduated/Left Students: Archived for 7 years (legal requirement)
Fee Records: 7 years for audit purposes
Attendance Records: 3 years

7. Your Rights

You have the right to:

Access - Request a copy of your data
Rectification - Correct inaccurate data
Erasure - Request deletion of your data
Restrict Processing - Limit how we use your data
Data Portability - Export your data
Object - Object to certain processing activities

8. Children's Privacy

Our services are designed for schools, and student data is collected under the authority of the school. Parents or legal guardians provide consent on behalf of their children. We do not knowingly collect personal information from children without proper consent.

9. Contact Us

Email: divyavit.erp@gmail.com

Phone: +91 98282 73182

Address: DIVYAVIT, Jaipur, Rajasthan, India

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.